Category Archives: General

Oh, the Writer and The Marketer Should Be Friends…

Or at least on cordial terms. While we, as technical writers, generally spend most of our face-time with engineers, programmers, and developers, keeping a good relationship with the marketing department is also imperative, especially when creating some of the newer and more effective documentation types. Marketing and documentation should be symbiotic. Sales associates will often… Continue Reading

9 Types of Technical Docs

Documentation can be read, not read, tossed, used, and ignored. The most common call of Help Desks has always been “Why didn’t the User just RTFM (Read The Fine Manual)?!” Now it’s morphed for software applications at least into “read the help file,” but the concept is the same. The following is a list of… Continue Reading