About

I have 20 years of technical writing experience, focusing in software end-user documentation, including release notes, help systems, hard copy manuals, and point and click tutorial design.

I have written procedure manuals, blog posts, articles and marketing materials.

I have worked for such companies as The Boeing Company, where I got my start in 1990 as a contractor, and Quest Software, Inc, where I spent almost nine years documenting the Toad for Oracle product, including help files, release notes, and video tutorials.

One of the best things about technical writing is the opportunity to learn about and describe systems to other end users.